FAQ
Frequently Asked Questions
Find answers to your questions about Organic Studio’s natural and chemical-free products here.
COD available | Delivery across Pakistan | PCSIR Certified
Products & Ingredients
Organic Studio is a certified natural personal care brand in Pakistan that makes sulfate-free, paraben-free, and chemical-free products. Below you’ll find answers to common questions about our products.
No. All of Organic Studio’s products are 100% sulfate-free, paraben-free, and free from harmful chemicals. Our Onion Shampoo, Hair Mask, Face Wash, Moisturizer, and Halawa Wax are all made with natural and herbal ingredients. We are a PCSIR certified brand and follow ISO standards. Our products are made for families across Pakistan who want to take care of their skin and hair the natural way.
Organic Studio Sulfate-Free Onion Shampoo is best suited for people experiencing hair fall, weak hair, or slow hair growth. It is formulated with Onion Extract, Vitamin E, Aloe Vera, Amla, Bhringraj, Neem, and Hibiscus. It helps strengthen hair roots, maintain a healthy scalp, and support healthy hair growth. It is suitable for both men and women and is available with Cash on Delivery (COD) across Pakistan, including Karachi.
Organic Studio Honey Halawa Finger Wax is a traditional sugar wax made with real honey Essence and natural ingredients. It’s very easy to use — no heating required. Simply take a small amount of wax with your fingers, apply it to the skin in a circular motion, then pull it off in one quick motion against the direction of hair growth. It’s safe for the face, arms, legs, underarms, bikini line, and other sensitive areas. Available in sizes: 150g, 300g, 500g, and 1000g.
Organic Studio Vitamin C Face Wash is a brightening cleanser made with Niacinamide, Aloe Vera, Alpha Arbutin, and Vitamin C. It deeply cleanses the skin, controls oiliness, and evens out skin tone. It’s suitable for all skin types — oily, dry, and sensitive. With regular use, skin looks bright, clear, and healthy. It’s available in a 120ml bottle and is delivered via COD across Pakistan.
Organic Studio Onion Protein Hair Mask is a complete treatment for dry, damaged, frizzy, and weak hair. It contains Onion Juice, Caviar Extract, Argan Oil, Ginger, Biotin, Keratin, Protein, and Shea Butter. This hair mask deeply conditions hair, reduces hair fall, and restores shine. Its sulfate-free and paraben-free formula is safe even for sensitive scalps. Use it 1-2 times a week for best results.
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Delivery, Orders & Returns
Yes! Organic Studio operates exclusively on Cash on Delivery (COD). You don’t need to pay anything in advance — simply pay at the time of delivery. We deliver across Pakistan through Postex courier — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and even smaller cities.
Once your order is confirmed, we dispatch it within 1-2 business days. Delivery time depends on your location — major cities like Karachi, Lahore, and Islamabad typically take 2-3 days, while smaller cities may take 3-5 business days. A tracking number is shared via WhatsApp once your order is dispatched.
Once your order is dispatched, you’ll receive a Postex tracking number via Email & WhatsApp. You can also track your order on our website’s “Track Your Order” page. If you run into any issues, feel free to reach out to us directly on WhatsApp — we’re available Monday through Saturday.
Currently, we only deliver within Pakistan. We deliver nationwide through Postex — from Karachi to Gilgit. International shipping is planned for the future. If you’d like to order from outside Pakistan, please contact us and we’ll try to work out an alternative solution.
If a product arrives damaged or incorrect, we offer a replacement or refund. Please contact us on WhatsApp with a photo of the product within 24 hours of delivery. For hygiene reasons, opened products cannot be returned unless there’s a manufacturing defect. See our Return & Refund Policy page for full details.
You can visit our website organicstudio.pk directly, select a product, click “Add to Cart,” and fill in your details at checkout — choose COD or Bank Transfer and place your order. We’ll confirm your order via WhatsApp. You can also order from our Daraz store, DMALL ORGANIC STUDIO. If you have any questions, message us on WhatsApp — we’re available Monday through Saturday.
Yes. Organic Studio is a PCSIR certified and ISO certified brand. We also hold IPO trademark registration and are an NTN-registered company — The Brand Zone (SMC) Private Limited. These certifications guarantee that our products are genuine, safe, and quality tested. You can use our products with full confidence.
Organic Studio After Wax Oil should be used immediately after waxing. It gently removes leftover wax residue, soothes skin irritation, and keeps the skin moisturized. Made with natural oils and botanical extracts, this oil is safe even for sensitive skin. Apply a small amount to a cotton pad and gently rub it over the waxed area — your skin will feel soft and smooth.
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